Return and Refund Policy
Thank you for shopping with CaseBhandaar! We value your satisfaction and aim to offer a smooth return and refund experience. Please read our policy carefully.
🛍️ Return Policy (Within 2 Days)
You may request a return within 2 days of receiving your order if:
You received a damaged, defective, or incorrect product.
The product is unused, in its original condition, and with original packaging intact.
How to Request a Return
To initiate a return:
Email us at devendra.sh2612@gmail.com within 2 days of delivery.
Mention your Order ID, attach clear photos of the product, and describe the issue.
Once approved, we will arrange a pickup or guide you through the return process.
💸 Refund Policy (Processed Within 7 Days)
Once we receive and inspect the returned product, your refund will be processed and credited within 7 business days. Refunds will be credited to the original payment method within 5-7 Business days.
Refunds are not provided if:
The product is used, damaged by the customer, or missing parts.
The return request is made after 2 days from delivery.
The product is a customized or personalized item (unless defective).
📦 Non-Returnable Items
Items marked as final sale.
Products damaged due to misuse or negligence.
🔁 Exchange Policy
Currently We do not offer Exchange But in case, if Exchange is approved, Replacement/Exchange deliveries will be done within 5-7 Business days..
📞 Need Help?
If you have any questions about your return or refund, contact:
📧 Email: devendra.sh2612@gmail.com